Return & Refund Policy | Healthy Grip LLP

Return and Refund Policy

Effective Date: May 17, 2025

Thank you for shopping with Healthy Grip LLP. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

1. Return Window

You have 30 calendar days from the date of purchase to return an item. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by a receipt or proof of purchase

3. Return Shipping

Customers are responsible for the cost of return shipping. We do not provide prepaid return labels. You may choose the shipping method of your choice, but we recommend using a trackable service.

4. Refund Process

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to the original method of payment.

5. Non-Refundable Items

The following items are non-refundable:

  • Used or opened products
  • Gift cards or promotional items
  • Items returned beyond the 30-day window

6. Exchanges

We do not currently offer direct exchanges. If you need a different item, please return the original item and place a new order.

7. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receiving the order. We may request photos and additional details to resolve the issue.

8. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Healthy Grip LLP
Email: [email protected]
Website: https://healthygrip.com